So, how does a VIP Day work?

The answer is simple. However you want.

Anyone is invited and anything goes during a VIP Day. We’re happy to guide the process or let you take the reins. You may have questions prepared or want training for your staff on a particular subject.

We’re ready to do any of it.

Want to know what other clients have used VIP Days for? Take a look:

  • Observation and data collection to show you what you’re missing

  • Creation of HCBS-aligned tools (eg. daily notes, ISP, satisfaction survey)

  • 1-on-1 training

  • Large group training for administrative staff, DSPs, or people receiving services (or all three!)

  • Facilitating conversations with all stakeholders to create better documentation (for example, policies, templates, and best practices)

  • Question and answer session

  • Documentation review and feedback, including Program Designs

  • Pretty much anything else you can think of. We got you.

Our team knows how to give you what you need. You may have your mind set on what you’d like to cover during this session and that’s great! And if you need to change course in the middle of your VIP Day, we’re ready for it. Sometimes discussion sessions turn into training sessions, or observation naturally leads into documentation creation. We’re here for all of it, and there doesn’t need to be a plan. 

This is your day. 

Here are our VIP Day Packages:

Virtual - Have any documentation you would like to share with us prepared for review during your VIP Day. We’ll use the first 15 to 30 minutes to hear from you and discuss your goals and vision for your day. The remaining time will be spent focused on achieving your objectives.  ($600)

In-Person (local) - If your program is within 50 miles of Benicia, CA and you would like in-person support, we’ll travel to you! You get our team, uninterrupted for 4 full hours. This package includes a $150 travel fee. ($750)

Live more than 50 miles from Benicia, CA? Want more than 4 hours of committed time with us? Not sure what kind of support you want? Book a 15-minute exploratory call with us, on the house! We’ll talk about what’s possible and you can request an estimate for the work we can do together.

Things to do before your session:

  • Email relevant documents before the session

  • Make sure that all shared documents are redacted or that you have releases of information 

  • Gather your questions

Other things to note: 

  • We are not currently collaborating on or co-writing entire program designs. However, we will gladly review your completed drafts, sections, or other language and offer you feedback.

  • Being in perfect compliance is a myth. During this session, we will support you in gathering resources and skills that will actually help you be consistently and meaningfully in compliance in a way that honors the people you support.